PRIVACY POLICY

Last Updated: December 29, 2020

ROG Security Inc.’s (ROG) Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by ROG Security anytime you interact with ROG Security, such as when you visit our website, when you purchase ROG Security products and services, or when you contact our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at ROG Security, and we go to great lengths to protect it. Please note that this privacy policy applies only to our customers and users. IT DOES NOT APPLY TO DATA AND VIDEO RECORDED BY YOUR CAMERAS OR OTHER SECURITY DEVICES. THE PRIVACY OF THIRD PARTIES AND/OR THEIR PROPERTY THAT YOU OR YOUR SECURITY COMPANY FILM, RECORD OR VIDEO IS GOVERNED BY ROG SECURITY’S TERMS OF USE FOUND ON OUR WEBSITE.

At ROG Security we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by ROG Security Inc. or its subsidiaries or affiliated companies; collectively, ROG “services”.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or email us at hello@goROG.co.

Why do we collect personal information?
We collect your personal information because it helps us deliver a superior level of customer service and enables us to give you convenient access to our products and services. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to or need to learn about.

Information We Collect and How We Use It

In order to provide our full range of services, we may collect information such as:

  1. Information you provide – When you sign up for an account and/or make a ROG Security purchase, request additional information or a newsletter, or otherwise contact us or provide us information, we may ask you for personal information (such as your name, email address, phone number, or username).
  2. For certain services, we also request credit card or other payment account information. We may combine the information you submit under your account with information from other ROG Security services or third parties in order to provide you with a better experience and to improve the quality of our services.
  3. For certain services, we may collect your network information and device information in order to perform the ROG services.
  4. When you visit the ROG Security website, we may send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking trends.
  5. Log information – When you access ROG Security services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  6. User communications – When you send email or other communications to ROG Security, we will retain those communications in order to process your inquiries, respond to your requests and improve our services.
  7. Affiliated sites and applications – We offer some of our services in connection with other security related products.  Personal information that you provide to those sites may be sent to ROG Security in order to deliver the service. We process such information in accordance with this Privacy Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
  8. ROG Security may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our technology and user experience.
  9. Other sites – This Privacy Policy applies to ROG Security services only. We do not exercise control over other sites displayed as links. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
  10. We may ask for your personal information when you’re discussing a service issue on the phone, with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.
  11. When you interact with ROG Security, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences.
  12. We may also collect information for market research purposes — such as your occupation, company type, and where you use our products — to gain a better understanding of our customers and thus provide more valuable service.
  13. We collect information regarding customer and partner activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
  14. We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve ROG Security’s products.
  15. In the event that your employer has a written agreement with ROG Security governing access to ROG Security information or programs, ROG Security may use your Personal Information to verify compliance with the agreement, log software licenses granted, track software downloaded from those pages, or track usage of other applications available on those pages.

ROG Security processes personal information on servers in the United States of America and in other countries. In some cases, we may process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party.

Choices for personal information
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some ROG Security features and services may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our services, in which case ROG Security may not be able to provide those services to you.

Information sharing
ROG Security only shares personal information with other companies or individuals outside of ROG Security in the following limited circumstances: we have your consent. We require opt-in consent for the sharing of any sensitive personal information.

  • We may provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf such as for billing, mailing service, etc.. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of ROG Security, its users or the public as required or permitted by law.

  • We may share with third parties’ certain pieces of aggregated, non-personal information. Such information does not identify you individually.

  • We may share with our service providers, vendors, and strategic partners. There are also times when it may be advantageous for ROG Security to make certain personal information about you available to companies that ROG Security has a strategic relationship with or that perform work for ROG Security to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with ROG Security’s policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the ROG Security website.

Enforcement
ROG Security regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or ROG Security’s treatment of personal information by contacting us through this website.

Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant.

Use of Email Addresses
You may not copy email addresses that you find on our Web site and/or email or any other correspondence and publish them in any electronic or other means for the purposes of adding to a mailing list or selling to others for any purposes including but not limited to email campaigns or lead generation.

Questions
If you have questions regarding our privacy policy, please contact us at hello@goROG.co.